TECHNICAL SUPPORT

A helping hand.
For every app.

Something not working as expected? Have an idea to share? We’re here to help with JImage, JTerm, JTravel, JNet, and all our apps.

YOUR APP, YOUR QUESTION

Which app can we help with?

Choose an app to start an email with the details we need.

Image editing, AI tools, collages, and exports.

Terminal sessions, file transfers, and sync.

Trip planning, travel journals, and memories.

Connections, configuration import, and diagnostics.

Another Jimeji app, or a general question? Send us an email ↗

A GOOD PLACE TO START

What happened?
Describe the issue, what you expected, and the steps that led to it.
Where did it happen?
Include the app name and version, your device model, and operating system version.
Show us the details.
Attach a screenshot or the exact error message, if available. Hide personal or sensitive information first.

Please don’t include passwords, private keys, verification codes, or API keys in your email.